Privacy Statement
Introduction
- This Privacy Policy is The Invitation Company’s official
online privacy policy and it applies to all personal information
collected by The Invitation Company. In this policy we explain
how and why we collect your personal information, how we use
it, and what controls you have over our use of it.
- The Invitation Company is committed to complying with Commonwealth
legislation governing privacy of personal information by businesses
and to protecting and safeguarding your privacy when you deal
with us.
Collection of information
- Some information provided to us by clients, customers,
contractors and other third parties might be considered private
or personal. Without these details we would not be able to carry
on our business and provide our services to you. We will only
collect such personal information if it is necessary for one
of our functions or activities.
- In particular, personal information is collected from
people in the following situations by The Invitation Company:
- If you contact The Invitation Company, we may keep a
record of that correspondence.
- When you submit your e-mail address to our web site
mailing list.
- At or before the time the personal information is collected
by us we will take reasonable steps to ensure that you are made
aware of who we are, the fact that you are able to gain access
to the information held about you, the purpose of the collection,
the type(s) of organisations to which we usually disclose the
information collected about you, any laws requiring the collection
of the information and the main consequences for you if all
or part of the information is not collected.
Use of information collected and disclosure of personal information
to others
- We may use or disclose personal information held about
an individual for the primary purpose for which it is collected
(eg. provision of our services, including administration of
our services, notification to you about changes to our services,
record-keeping following termination of our services to you
and technical maintenance). We may also use such information
for a purpose related to the primary purpose of collection and
where it would reasonably be expected by you that we would use
the information in such a way. This information is only disclosed
to persons outside our business in the circumstances set out
in this policy or as otherwise notified to you at the time of
collection of the information.
- In addition we are permitted to use or disclose personal
information held about you:
- Where you have consented to the use or disclosure;
- Where we reasonably believe that the use or disclosure
is necessary to lessen or prevent a serious, immediate threat
to someone's health or safety or the public's health or safety;
- Where we reasonably suspect that unlawful activity has
been, is being or may be engaged in and the use or disclosure
is a necessary part of our investigation or in reporting the
matter to the relevant authorities;
- Where such use or disclosure is required under or authorised
by law (for example, to comply with a subpoena, a warrant or
other order of a court or legal process);
- Where we reasonably believe that the use or disclosure
is reasonably necessary for prevention, investigation, prosecution
and punishment of crimes or wrongdoings or the preparation for,
conduct of, proceedings before any court or tribunal or the
implementation of the orders of a court or tribunal by or on
behalf of an enforcement body.
Links
- Our web site may contain links to other web sites and
those third party web sites may collect personal information
about you. We are not responsible for the privacy practices
of other businesses or the content of web sites that are linked
to our web site. The Invitation Company encourages users to
be aware when they leave the site and to read the privacy statements
of each and every web site that collects personally identifiable
information.
Security and storage
- The Invitation Company places a great importance on
the security of all information associated with our customers,
clients and contractors. We have security measures in place
to attempt to protect against the loss, misuse and alteration
of personal information under our control.
- Personal information is de-identified or destroyed securely
when no longer required by us.
- The Invitation Company retains the information you provide
to us including possibly your contact and credit card details
to enable us to verify transactions and customer details and
to retain adequate records for legal and accounting purposes.
This information is held on secure servers in controlled facilities.
- Information stored within our computer systems can only
be accessed by those entrusted with authority and computer network
password sanctions.
- No data transmission over the Internet can be guaranteed
to be 100 per cent secure. As a result, while we strive to protect
user's personal information, The Invitation Company cannot ensure
or warrant the security of any information transmitted to it
or from its online products or services, and users do so at
their own risk. Once Starfish Lane receives your transmission,
it makes every effort to ensure its security on its systems.
- Ultimately, you are solely responsible for keeping your
passwords and/or account information secret. You should be careful
and responsible whenever you are online.
Access to and correction of personal information
- The Invitation Company is committed to maintaining accurate,
timely, relevant and appropriate information about our customers,
clients and web-site users.
- So long as your request for your personal information
is in accordance with the National Privacy Principles, then
we will give you access to that information.
- Inaccurate information will be corrected upon receiving
advice to this effect from you. To ensure confidentiality, details
of your personal information will be passed on to you only if
we are satisfied that the information relates to you.
- If we refuse to provide you with access or correct the
personal information held about you by us, then we will provide
reasons for such refusal.
Complaints
- If you have a complaint about our Privacy Policy or
the collection, use or safe disposal or destruction of your
personal information, your complaint should be directed in the
first instance to us at E-mail: enquiries@theinvitationcompany.com.au
- We will investigate your complaint and attempt to resolve
any breach that might have occurred in relation to the collection,
use or destruction of personal information held by us about
you in accordance with the Commonwealth Privacy legislation.
If you are not satisfied with the outcome of this procedure
then you may request that an independent person (usually the
Commonwealth Privacy Officer) investigate your complaint.
Transfer of information overseas
- Pursuant to the National Privacy Principles we may transfer
personal information we have collected about you to someone
other than you in a foreign country only if such transfer is
permitted by the National Privacy Principles.
Cookies
- The Invitation Company collects information from the
site using "IP files".
- When you visit the The Invitation Company site to read,
browse or download information, our system will record/log your
IP address (the address which identifies your computer on the
internet and which is automatically recognised by our web server),
date and time of your visit to our site, the pages viewed and
any information downloaded. This information will only be used
for the purpose of site analysis and to help us offer you improved
online service. We may automatically collect non-personal information
about you such as the type of Internet browsers you use or the
site from which you linked to our Web Sites. You cannot be identified
from this information and it is only used to assist us in providing
an effective service on our Web Sites.
Changes to Privacy Policy
- If The Invitation Company decides to change its Privacy
Policy, it will post changes on this Privacy Policy page so
that users are always aware of what information is collected,
how it is used and the way in which information may be disclosed.
As a result, please remember to refer back to this Privacy Policy
regularly to review any amendments.
Contacting us
- If you require further information regarding our Privacy
Policy, please contact us at the following address: enquiries@theinvitationcompany.com.au
- Should you wish to read more information on privacy
legislation or the National Privacy Principles we recommend
that you visit the Federal Privacy Commissioner's website at
www.privacy.gov.au.
Acceptance
- You accept that your use of this site includes your
acceptance of this Privacy Policy and the Terms of Use.
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